The next time you go to the doctor, you may be dealing with a supercomputer rather than a human. Watson,
the groundbreaking artificial intelligence machine from IBM that took
on chess champions and Jeopardy! contestants alike, is about to get its
first real-world application in the healthcare sector. In partnership with health benefits company WellPoint,
Watson will soon be diagnosing medical cases – and not just the
everyday cases, either. The vision is for Watson to be working
hand-in-surgical-glove with oncologists to diagnose and treat cancer in patients.
The WellPoint clinical trial, which could roll out as early as 2012, is
exciting proof that supercomputing intelligence, when properly
harnessed, can lead to revolutionary breakthroughs in complex fields
like medicine. At a time when talk about reforming the healthcare system
is primarily about the creation of digital health records, the
integration of Watson into the healthcare industry could really shake
things up. By some accounts, Watson
is able to process as many as 200 million pages of medical information
in seconds – giving it a number-crunching head start on doctors for
diagnosing cases. In one test case cited by WellPoint, Watson was able
to diagnose a rare form of an illness within seconds – a case that had
left doctors baffled.
While having super-knowledgeable medical experts on call is exciting,
it also raises several thorny issues. At what point – if ever - would
you ask for a “second opinion” on your medical condition from a human
doctor? Will “Watson” ever be included in the names of physicians
included in your HMO listings? And, perhaps most importantly, can
supercomputers ever provide the type of bedside manner that we are
accustomed to in our human doctors?
This last question has attracted much attention from medical practitioners and health industry thought leaders alike. Abraham Verghese,
a professor at the Stanford University School of Medicine as well as
bestselling author, has been particularly outspoken about the inability
of computers to provide the type of medical handholding that we are used to from human doctors.
Verghese claims that the steady digitization of records and clinical
data is reducing every patient to an "iPatient" – simply a set of
digital 1’s and 0’s that can be calculated, crunched, and computed.
Forget whether androids dream of digital sheep – can they take a digital Hippocratic Oath?
Given that the cost of healthcare is simply too high, as a society we
will need to accept some compromises. Once the healthcare industry is
fully digitized, supercomputers like Watson could result in a more
cost-effective way to sift through the ever-growing amount of medical
information and provide real-time medical analysis that could save
lives. If Watson also results in a significant improvement in patient
treatment as well, it’s clear that the world of medicine will never be
the same again. Right now, IBM envisions Watson supplementing – not
actually replacing - doctors. But the time is coming when nurses across
the nation will be saying, “Watson -- Come Here –- I Need You,” instead of turning to doctors whenever they need a sophisticated medical evaluation of a patient.